Crafty Syntax Live Help

A multi-user, multi-operator, multi-department live Help support chat system that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Written in PHP and uses either Mysql or Text based database

Crafty Syntax Live Help Features

Features include:

Auto Invite
Referer tracking
Page tracking
Chat notification
User is typing message
Multiple chat sessions
Sound alert
Leave a message if offline
Quick responses
Operators can monitor the webpages that are being visited
Operators can chat with multiple clients at once in the same screen
Multiple operators and departments with different icons for each
Canned responses, images and URLs
Pushing of HTML and URL messages to Client
Ability to have visitors leave a message if no one is online to help
Open source code

For more information see Crafty Syntax Live Help

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Crafty Syntax Live Help

Crafty Syntax Live Help Features